Stress: Stress is a condition of strain on one’s emotion, thought processes, and with physical condition. When it is excessive, it can threaten one’s ability to cope with the environment. “Stress” is the general term applied to the pressures people feel in life. People who are stressed may become nervous and develop chronic worry. They are easily provoked to anger and are unable to relax. They may be uncooperative or use alcohol or drugs excessively.
Symptoms of stress:
# High blood pressure,
# Nervousness and tension,
# Chronic worry,
# Inability to relax,
# Excessive use of alcohol, drugs and/or smoking,
# Problems with sleep,
# Uncooperative attitudes,
# Feeling of inability to cope,
# Emotional instability,
# Digestive problems.
Frustration is a cause of stress. It is a result of a motivation (drive) being blocked to prevent one from reaching a desired goal. Suppose you want to do some works this afternoon. But one obstruction after another develops to require your time, then by the middle of the afternoon, when you see that your goal for the day may not be reached, you are likely to become frustrated. You might become bad-tempered, develop an uneasy feeling in your stomach, or have some other reaction. These reaction to frustration are known as defense mechanisms, because you are trying to defend yourself form the psychological effects of the blocked goal.
Major source is coworkers who may place barriers in the way of goal attainment. Another source is own recognized in yourself that your goals are higher than your present ability.
Counseling is only one of several ways to reduce stress. It can be done through mediation, biofeedback and personal wellness programs.
Counseling occasionally is necessary for employee because of job and personal problems that subject them to excessive stress. The conditions that tend to causes stress are called stressors and include work overload, time pressures, role ambiguity, financial problems, and family problems. Stress affects both physical and mental health and results in burnout when it occurs chronically. The stress-performance model indicates that excessive stress reduces job performance, but a moderate amount may help employees respond to job challenges. Type A people tends to show more stress than type B people.Reactions to stressful situation often are related to type of A and B people. Type A people are aggressive and competitive, set high standards, and put themselves under constant time pressure. And Type B people are more relaxes and easygoing. They accept situation and work within them rather than fighting them competitively.
Counseling is discussion of a problem that usually has emotional content with an employee in order to help the employee cope with it better. Its goal is better mental health, and it is performed by both manager and professional counselors. Major counseling functions are advice, reassurance, and communication, release of emotional tension, clarified thinking, and reorientation. The most appropriate type of counseling for nonprofessionals is participative counseling. Counseling programs deal with both job and personal problems, and there is extensive cooperation with community counseling agencies.
Communication and counseling:
Advice : Telling a person what you think should be done.
Reassurance : Giving a person courage and confidence to face a problem.
Communication: Providing information and understanding.
Release of emotional tension: Helping a person feel more free of tensions.
Clarified thinking: Encouraging more coherent, rational thought.
Reorientation: Encouraging an internal change in goals and values.
[source: Organizational Behavior .. K.Davis ]
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